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Paging System

Scenario 

Many nursing homes are using a paging system which is connected to a fire alarm panel.  Whenever a call is placed, the message goes to the fire alarm panel first, then the message is sent to a phone line by means of a modem. In addition, portable call buttons, worn by the residents, are used to reach employees on duty.

Problem

Over the years, three major problems occurred while using this paging system. Whenever an employee’s  pager received a message, a delay of 45 to 120 seconds would occur, since the message had to first go through the fire alarm panel. Also, because of a weak signal, some calls were lost, leaving residents waiting to be attended to. Moreover, when a distress call was made, a buzzing sound would be heard at the fire alarm panel until it was manually silenced. 

Solution 

Setting up Nordicom’s <Protocol Converter> to the existing fire alarm panel. By doing so, calls will be received instantly and,  because of a stronger signal, no more calls will be lost. The annoying buzzing sound will also be silenced more quickly.